Theme requirement

Before working with UniDash, please make sure your host is running WordPress 4.7 or higherPHP version at least 5.6 (WordPress recommends PHP 7), and MySQL 5 or higher. Follow this checklist to ensure your host can work well with the theme:

Recommended PHP Configuration Limits

AreyousureYouwanttodoit-620x126Many issues that you may run into such as; 500 Internal Error, white screen, demo content fails when importing, empty page content and other similar issues are all related to low PHP configuration. (There is a PHP info plugin to help you check these PHP settings easily in WordPress Dashboard > Settings) The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:

  • max_execution_time 180 (recommend 300)
  • memory_limit 256M
  • post_max_size 32M
  • upload_max_filesize 32M

Cactus System Status Report

You can go to Dashboard > Cactus-University > About to see your system status as below. In case, you need to update some WP settings, please follow this guide

NOTE: If you have done all but still encounter this issue and your web server is Nginx. It might be a problem of Nginx server configuration has the too low response time. You should increase the timeout to 300, then try to reinstall the sample data